MONSTER HOCKEY


LIMITED WARRANTY POLICY



THANK YOU FOR YOUR PURCHASE AND JOINING THE MONSTER HOCKEY TEAM! AT MONSTER, WE STRIVE TO CREATE THE MOST INNOVATIVE AND HIGHEST QUALITY GEAR  AND ACCESSORIES IN THE GAME. WE TAKE GREAT PRIDE IN PROVIDING ATHLETES WITH PRODUCTS THAT IMPROVE PERFORMANCE, OFFER GREATER SAFETY FEATURES, AND MAKE THE GAME MORE FUN TO PLAY!


HOCKEY IS A HIGH IMPACT SPORT AND WHILE WE WOULD LOVE TO OFFER LIFETIME WARRANTIES ON EVERYTHING WE MAKE, THE TRUTH IS, THIS IS AN UNREASONABLE GOAL. BELOW YOU WILL FIND OUR WARRANTY POLICY, WHAT IS COVERED, WHAT IS NOT, AND HOW TO MAKE A CLAIM.


WARRANTY

ALL PRODUCTS PRODUCED AND SOLD BY MONSTER HOCKEY INC. WILL BE WARRANTIED TO BE FREE OF MANUFACTURING DEFECTS UNDER NORMAL USE FOR A PERIOD OF SIX (6) MONTHS FROM DATE OF PURCHASE.


MONSTER HOCKEY INC. IS THE SOLE PARTY AUTHORIZED TO DETERMINE THE APPLICATION OF THIS WARRANTY. ALL CLAIMS MUST BE FILED DIRECTLY WITH MONSTER HOCKEY INC.


IF A PRODUCT IS FOUND TO BE DEFECTIVE,  A REPLACEMENT WILL BE SENT AT NO ADDITIONAL COST. IN THE CASE THAT A PRODUCT IS NO LONGER BEING PRODUCED, A SUITABLE REPLACEMENT WILL BE SHIPPED AT THE DISCRETION OF MONSTER HOCKEY INC.



WHAT IS COVERED

THIS WARRANTY COVERS DEFECTS IN MANUFACTURING AND MATERIALS ONLY FOR A PERIOD OF SIX (6) MONTHS FROM THE DATE OF PURCHASE. THIS WARRANTY COVERS WHAT MONSTER HOCKEY INC. DEEMS “NORMAL” USE, OR THE PURPOSE FOR WHICH THE PRODUCTS WERE INTENDED.


WHAT IS NOT COVERED

THE GEAR PRODUCED BY MONSTER HOCKEY INC. IS DESIGNED FOR SPECIFIC PURPOSES. USING THIS GEAR FOR FUNCTIONS OTHER THAN THEIR INTENDED PURPOSE WILL VOID ALL WARRANTIES. MONSTER HOCKEY INC. CANNOT PROVIDE WARRANTIES AGAINST THE FOLLOWING CONDITIONS.

  1. WEAR

  2. ACCIDENTAL DAMAGE

  3. ALTERATIONS

  4. ABUSE

  5. MISUSE

EXAMPLES INCLUDE BUT ARE NOT LIMITED TO WEAR ON OTHER PIECES OF EQUIPMENT AND PLAYING SURFACES, SKATE CUTS, EXPOSURE TO HEAT OR OPEN FLAMES, UNAUTHORIZED REPAIRS AND MODIFICATIONS, ENVIRONMENTAL EXPOSURE SUCH AS MOLD, AND CONTACT WITH CHEMICALS.



HOW TO FILE A CLAIM

CONTACT CUSTOMER SERVICE TO INITIATE THE CLAIMS PROCESS AT ORDERS@MONSTERGOALIES.COM.


YOU MAY BE ASKED TO PROVIDE PROOF OF PURCHASE. ONCE YOU’VE RECEIVED A CLAIM NUMBER PLEASE SHIP ALL RETURNS TO THE FOLLOWING ADDRESS. PLEASE REMEMBER THAT A CLAIM NUMBER IS NOT AN AUTHORIZATION.

MONSTER HOCKEY INC.

ATTN. WARRANTY RETURN

248 S. SAVANNA DR.

POTTSTOWN, PA 19465